For Us, the safety is in the first place and with good policy every pilot and every part of equipment be:
OFFICIAL CERTIFICATED FROM THE SIDE OF CIVIL AVIATION DIRECTORATE OF REPUBLIC SERBIA.
THE PILOT MUST HAVE A VALID MEDICAL CERTIFICATE CLASS 2
ALL EQUIPMENT MUST BE UNDER VALID CHECK.
WE ARE ALWAYS WITH THE BEST ASSISTANCE MAN IN THE COUNTRY
And on the end, We will keep the rule to cancel the flight if we see that weather is not for safety flight, and in that case, if the passenger is not available to fly another day on the Us mountain. We will back 70% of pre-pay, and 30% we keep an administration fee.
As paragliding is an extreme sport and at the same time it is the most safety air sport. Like on the all other extreme sports all passenger must read and sing theAGREEMENT ABOUT TANDEM FLIGHT.
Official talk is only cross Us website https://www.paraglidingserbia.com or via a platform, https://www.adrenaline-hunter.com is via e-mail: firstname.lastname@example.org, via phone (Voice / SMS / Viber or WhatsApp) +381 63 691 729 Aleksandar Cirkovic and on the end via Internet social media like Facebook, Instagram, Linkedin or Twitter.
Voice call policy says: If we don`t answer on the phone (probably we are in the air or prepare to flight:) We will return call on the missed number when being available again. Typical it is up to the end of workday :)
SMS/Viber/WhatsApp/E-mail or social media portal message police say: It will be answered up to the end of the next workday (Monday to Friday)
And on the end, official talk on the voucher sale with delay work is e-mail service from email@example.com or mobile phone.
All tandem flight will be confirmed a maximum 3 days before of plan. (today every forecast more than 3 days have a big error in the calculation for wind speed and wind direction and these two parameters are most important for safety paraglider tandem flight).
Permanent Cancelbelow 3 days from your side DOSE NOT IMPLY back of your pre-paid.
Permanent Cancel from 4 or more days implies that We will back 70% from the base price of your pre-paid service (30% we will keep on the name of administration organize cost)
Temporary Cancel or change of terms below 3 days is allowed only 2 times. That means You or We can 2 times change the date of your flight.
P.S. And with all technology and the big improvement of forecast the last decisions for flight is on the take-off position, and can happen that wind is not property and We must cancel a flight to another day. In that case, if you wish to back pre-paid service We will back 70% of your pre-pay fee from the base price (30% We keep on the name of administration fee)
The payment policy is traditional on the bank account of Sport Union “Ares”, via PayPal.com system or via Adrenaline-hunter.com platform.
Payment method for Online order is on the pre-paid system, and We don`t have a time limitation to use paid pre-paid tandem voucher. We wish to see one un-use voucher and 10 years after pre-paid :)
In the case of canceling your pre-paid tandem flight and you wish to back your money please read section ABOUT MAKE IT OR CANCEL.
Online payments via PayPal.com platform: On the main price it will be added PayPal fee: (3,4% PayPal Fee+2%PayPal crossborder Fee+0.35 euro PayPal fixed Fee). PayPal fee for transfer payment (withdraw) to the Us bank account is ON THE US SIDE.
Online payments via Adrenaline-hunter.com platform is without any other fee.
Traditional bank account: I don`t know what to say, everything is traditional :)
On the start of 2019, we start and with VOUCHER sale. And on that sale, we are providing a 20% discount.
Like on the all tandem flight in that way of sale it is included:
All re-transport from landing to the takeoff, GoPRO video clip of your flight, ParaglidingSerbia key pendant, Tandem passenger certificate, and 10% discount on the pancake store “Phenix Lake” Zlatibor.
Also it is NOT include transport to the takeoff.
The only one different is on the time of buy and registration. Time to organize you tandem flight can be 30 or more day after buy and registration :)
Also in that buy your e-mail will be added to the Us Newsletter voucher list and you will get information about the flyable day, or you can choose a date and if the forecast is for fly We will fly :)